301 responses to “10 Reasons why the new Outlook design SUCKS!

    • I am out of Outlook. I wish I had the original hotmail I did not need anything else. This shyte is getting more confusing by the day. It was designed by Chinese industrial engineers on crack. Microsoft has the reverse Midas touch, give them a good product and they turn it into shyte in no time. Someone should have shot Bill Gates in his crib.

  1. I HATE HATE HATE this… I liked my flagged messages at the top where I could find them quickly. I also have been through 4 surface pro 3’s and waiting for my 5th one due to malfunctions in the surface pro 3 hardware and software. Microsoft is garbage.

  2. The new set-up is so awful I am composing emails etc on my Hotmail.com site and cutting and pasting them over to the outlook site – it’s quicker.

    • Ain’t that the truth. Also try and move the e-mails to a another folder.
      They have well and truly dropped the ball now. BUGGAR

  3. I HATE, HATE, HATE it. Going to close this account that I have had for years and move on. Microsoft just thinks they know what people want and they don’t have a clue.

  4. So true, Kathy. I have used hotmail since its inception. Stopped the day these clowns made it an actual pain. I realize that this is to accommodate hand-helds. So be it. I will not use this McDonalds/Fisher Price display of mentality anymore.
    And just to make my point, no more will I use their site – will stick with Google news and Huff – as they haven’t screwed-up – yet.

  5. WTF? Since this upgrade, each email I click on takes 4-5 seconds to download when I click on it to open. Makes me not even want to read my email it’s so painstakingly slow. Plus, the search function no longer has an advanced search function??!! Least, none that I can find. And to top it off, there seems to be no tech support or clear cut place to go to post questions and get answers. Microsoft is so freakin’ convoluted. It’s a complete mind f.

  6. As a senior person I find your new format very hard to read,letters are to light and small, My people are now not in order I have to go through the whole list to send an e mail- please leave it the way it was. This takes me twice as long to use !

  7. its useless. i still have a couple of old hotmail accounts but the new one is so hard to use and so simple to make mistakes. latly ive just lost messages never to be found and search old emails is useless. i cant get back to old version so im gouing to have to try gmail os something else. pity because i had so much old email info saved

  8. On mobile my main account ended up changing to this and i couldn’t open emails sometimes without refreshing, well now today i can signin and out but i can,t check my emails, i don’t have a checkbox to delete all of my junk with a click and does hotmail sell my email to junkies ? (I just made the word up, people who seem to think they can get my money by selling junk or scam me all together.)

  9. how the fuck do you delete multiple messages on this stupid new thing can’t find anywhere on IPad to do it
    Fucking as bad as CRapple when those pricks decide to change the IOS layout and not bother to give instructions or advise of imminent changes.
    Go back to snail mail use pen and paper!

  10. I hve no clue why Microsoft is in this fail mode lately, but this is epic. Its hard to see hard to read and hard to use so.. its ADVANCED and USER FRIENDLY. Microsoft knows they have a almost total monopoly on OS/emails so they dont care. Love their responces yep we are upgrading all of it you’ll learn to like it…

  11. I complained about all the above, especially the slow response time, which appears to be somewhat related to the ads. MS Support said that I could get rid of the ads by subscribing to a PAID version of Outlook.com for “just” $19.95 a year. http://windows.microsoft.com/en-us/outlook/ad-free-outlook SO, I guess the new marketing strategy is to break a decent, free product and then charge for the fixed version?

  12. The new format is terrible!!! I am replying to a message in the new popup window and I have been sitting and searching for 15 minutes trying to find a “Send” button. Can you imagine, after all these years, I do not know how to send my reply.

  13. Another step backwards. The design really sucks, and the calendar is terrible. Flagged messages can only be seen as a group by themselves, not all together at the top of the message list. — It took a lot of work to make it this bad. Livemail was / is way better than this!

  14. Please wait until you use your outlook inbox in a mobile browser.

    No way to make multiple selection, and the erase action is hidden *behind* entries so that you need to guess that swap left (left, people, not right!) reveals the trash bin. God forbid if you click to see the email instead of swapping, because the unresponsive layout will try very hard to make that a mess.

    Some intern probably got all libraries he thought was “cool” and implemented all of them at the same time in Outlook mobile, and called it a day. A messy day, however.

    I wonder if there are people sabotaging Microsoft from the inside.

    Oh. My. God.

  15. Most of the time I just see the word ‘disconnected’ whenever I try to use Outlook. Then you can sl=pend hours trying to find out what the problem is, I also get constant pop-ups to download W10 which adversely impacted my Lenovo larger laptop to the point that the keyboard now has erratic dysfunctions and the monitor occasionally won’t wake up automatically from sleep mode. Microsoft is now a pile of complicating shite.

  16. ok, outlook started today w/o warning – #1, It is SOOOOOOO slow. #2 I gave it a try but where is the send button? E-mail really doesn’t work well if you can’t send a message. 3) Now what? I’m down and can’t communicate with my hotmail account. How do I get my old interface back? Need it back ASAP.

  17. I’ve just been forced upgraded to the new Outlook. Slow, less helpful, reply doesnt not show the email address of those cc’d only their names, so you cannot copypaste to re-cc them. And reply is so buggy it often gets stuck on “sending…” and nothing goes out. I have NEVER had a problem with hotmail for 20 years apart from a couple of “server down” days, but NEVER user interface bugs and nastiness. I’m on the tipping point of dumping hotmail/outlook.

  18. I’m in Microsoft HELL with Outlook 2016!!! But I’m not surprised AT ALL… I expected nothing less from Microsoft, this has been their MO for decades!! It just keeps getting worse and worse… I used to love Outlook, it made me more efficient, now it just increases my blood pressure, stress, anxiety, anger throughout the day because it has completely impaired my productivity.. it used to be such an amazing application and now it just sucks!

  19. … not to mention, the hours of anguish with support trying to deconvert back to 2010.. impossible since I didn’t write down my product key. I can’t even buy 2010 online anywhere! I HATE YOU MICROSOFT!!!

  20. I wrote what the F is up w/ outlook hotmail…Glad this came up..hilarous and true the 10 reasons….I am almost at pont of just not bothering to even try to read the mail anymore,, Because I can’t!

  21. Microsoft: do you want to know why people use AdBlock? Because this is why people use AdBlock. I personally use it to block all the Skype/Lync shite you’ve tried to impose on Hotmail users too. We just want fucking email. We don’t want our every movement broadcast to the world. What the fuck is wrong with you? This is email, not Facebook.

  22. WTF How can you make something that already has issues, even worse. Easy, let the Microsoft designers do their work. How the heck do you move an email into a specific folder now ???? And agreement with every other comment up there.

  23. I just hope that in my lifetime, someone comes up with an operating system to put Microsoft out of business. I hate that MS comes up with new “improved” systems without really testing them, and then sends it out to the public to field test (ala Windows 8). I’m leaving Outlook. By the way, has there ever been a worse help menu than Microsoft’s?

  24. I’m not even allowed to select a sentence by dragging the cursor over it, WTF is this?? Now I have to go to the end (or beginning) of the said sentence, go to the other side, and click there with the Arrow key pressed in!! Or does anyone know how to fix this?

  25. Agree with all of the above. It is so bad and that wonderful split screen is a pain in the ass; can’t print what I need. Terrible and we are all held hostage!

  26. WORST upgrade or should I say down grade EVER. half my saved emails are gone, email I sent is in drafts, drafts I saved are gone and everything is so washed my eyes hurt trying to read my email. If I knew this was going to happen I would saved my emails before this crap version lost 50% of the saved and draft emails I had. OMG I do not know what to do now.

  27. Bunch of overpaid idiots who have nothing else to do but overly complicate a system that used to work. Will change to anything that works better.

  28. It’s a heaping load of hot garbage! I decided to setup my own mailserver and use thunderbird. Currently creating a beautiful new UI design with NodeJS. Fuck Microsoft.

  29. Yeah, Hotmail Outlook REALLY sucks, so slow and usability greatly spoilt, too many functions & fancy graphics (“KISS- keep it simple stupid”). Up to FIVE now moving graphics ads right in your eye-line, running scripts on my computer slowing it down linking to DOZENS of other websites- ads, data gathering, social media you name it, I just want bl**dy EMail. I do thank hotmail for the service they gave me for about 10 years but in the last 5 since then its just got so bad I can’t hack it anymore. Outlook- just another product of this crappy economic system that concentrates more and more wealth in fewer & fewer hands (lets hope the whole shabby edifice collapses), I’m off to Zoho mail which is much better by SO many accounts I have read, I have been trial running it for a couple of months- experimenting sending out attachments & circulars- finding its definitely better than outlook- more like hotmail when I FIRST took it in 2001- ALSO ZOHO HAS NO ADS (believe it or not). I will shortly type in all my contacts to Zoho- EMail them all from outlook that I am changing EMail accounts, then parallel run Zoho with outlook hotmail for a month or so- then DUMP OUTLOOK & DELETE MY ACCOUNT- Phew what a relief that will be……….
    PS I agree with SO many of all the other complaining feedback I have read here- over 1 hour plus of reading it all! Thanks guys!

  30. It’s outrageous! I was used to hotmail but now I’ll have to leave it and go to gmail. These 10 reasons are exactly the problems I’ve been facing! Shame on you, Microsoft!

  31. I had/have a live.com email that domain used to be awesome but now that it’s in with hotmail and outlook it’s been nothing but a hot mess. I mean if I want to add a domain root to my blocked senders like .xyz or .pw I should be able too, I’m probably going to switch to whitelist mode if they can’t fix their filters.

  32. I accidentally used the wrong password and now can’t get rid of it, ever. I’ve tried to check my emails but it’s so slow I lose patience. What garbage.

  33. Slow, difficult to navigate, takes you a million and two years to sign out/change accounts. The “elevator” buttons haha! It took me months to figure out that they move to the next email in the folder. And why do deleted messages go into a deleted folder? And… Have MORE options to recover deleted emails. Do old emails never get deleted?!?! I am ditching Outlook for good soon. I use GMAIL now. Much better.

  34. MS email only gets worse with changes. It use to be so easy, now there is always a new problem. This crap looks like it is made and maintained by 3rd world countries.

  35. I would rather fly backwards thru hell with a can of lighter fluid than use this crappy Hotmail since the morons made it Outlook! It just gets more fucked up with age! The bottom of my email box is gone! It keeps leaving a BIG white space at the bottom with nothing! Those ads they FORCE upon you are just overwhelming anymore. It is like email is all about the useless ads! Why did they have to mess with such a good thing? Now…all of the emails you reply to come back as an aggregate group, what happened to seeing them one at a time? Why in the hell do I have to see an entire page of titles? It is getting to the point I dread looking at my email box anymore. They forgot another button by the way…DUH is missing – OMG why did I say that, now there will be twelve more buttons telling you how to use DUH!

    I tried poking my own eyeballs out with my Cartier mechanical pencil just to be in vogue but the pencil broke and I can still see my horrid email box!!! But one thing certain…no matter how fucked up Hotmail is…it is nowhere as awful and as clueless as Gmail! Gmail is just an awful abyss! Hotmail and Gmail should mate and make more bastards for the family reunion!

    Hotmail appears as though a kindergartener and a first grader sat and thought this up in about as long as it takes to fart in the wind! My God, Hotmail has taken me to new heights in pisstivity! Hotmail has shown me new and exciting ways to utilize expletives! Just when I think Hotmail has really pissed me off…along comes another quirk in their system. Shouldn’t someone show the morons who thought this up back to their village? I bet the college graduates that messed this up forgot their GPS that day and couldn’t find their work space or their computers right? These bastards are so freakin stupid I bet they cannot find their ass with both hands AND their ass right? Approach their breakfast buffets with caution folks…they don’t know the jar of shit from the jar of apple butter for your croissants…

    Every time I open Hotmail…I pray for death but it only comes in the form of email…you know, this would be a great torture for criminals convicted of heinous crimes! Instead of the gas chamber, strap them to a chair, tape their eyelids open…and force them to use their Hotmail accounts non-stop for an entire day…I am sure there would be a dramatic decrease in crime! Where is the Hotmail/Outlook wall of shame?

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